Need a hand?
Reach our team and browse our FAQs via the button below. If you're asking about a recent order, please include your order number so we can help you faster. You can also email us directly at support@durstongear.com.
Response time: Due to high volume from our new tent launch, please allow up to 5 business days for a reply.
Response Times
Due to exceptional interest following our new tent launch, we're currently experiencing higher-than-usual email volume. We answer messages in the order they're received, and while we normally aim to reply within 1 business day, response times may currently be a few days longer. We appreciate your patience and are working through every message as quickly as we can.
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Need advice right now? The Durston Gearheads Facebook group is an active community of enthusiasts. You can search past discussions for instant answers or ask fellow hikers for tips on their setups.
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