Support

Need a hand?

Reach our team via support@durstongear.com or click the button below. If you are asking about a recent order, please include your order number so we can help you faster.

Response time: We typically reply within 1 business day.

Contact Durston Support

Response Times
We answer messages in the order they are received. While we aim to reply within 1 business day, please allow a few extra days during peak seasons. We appreciate your patience as we help everyone as quickly as possible.

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Need advice right now? The Durston Gearheads Facebook group is an active community of enthusiasts. You can search past discussions for instant answers or ask fellow hikers for tips on their setups.

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